Look at Your Face!

In the last two weeks, I have witnessed people at work "calling out" the facial expressions they see their colleagues wearing.

"Look at your face, Pam!" my new boss said to my colleague, "I promise, this is actually going to be fun."

I wasn't sure what she meant. Pam asks really good questions and she looked, to me, like she was thinking & processing what my new boss had just said.

It is not just her. On multiple occasions lately, I have heard:

"I can tell by Janet's face that she doesn't want to talk about it."
"What do you know? I can tell you know something."
"If you are ever feeling like you need a laugh in a meeting, pan your camera to Amanda's face."

It is not funny.

Some might say that these are harmless comments, bringing some levity to a heavy business conversation. But when I talked to those who were "called out" - for their faces, no less - what they heard was questioning their competency, their interest, their dedication, their self-awareness. 

They heard: You're negative/pessimistic. You're not on board. You're not trustworthy.

What may have been presented as a joke really isn't funny at all. It also is not accurate.

It is not True.

There have been many studies and articles discounting this practice. Two were recently published this spring as some companies are attempting to use Artificial Intelligence (AI) to identify emotions based on facial characteristics.

The long and short of it is: emotions (which are varied and not sufficiently understood) can be expressed in all sorts of different ways. Expressions can be informed by social and cultural norms. 

The Atlantic article notes that the assumption that we can "read" others' faces for emotion is biased, often upholding the systemic oppression of BIPOC, women, and other communities. Black people are deemed angrier, for example, or certain people are happier than others.

All this to say, it feels as if it's become the new "Smile, honey" and I'm not up for it.